HA Users Group Annual Conference 2025

A SPECIAL THANK YOU TO OUR 2025 CONFERENCE SPONSORS

Diamond

 

 

Platinum

 

Gold

 

Silver Plus

 

Silver

 

Bronze

 

USER ATTENDEE CONFERENCE REGISTRATION

User Attendee Conference Fee
$425.00 USD (Registrations received by Thursday, July 03, 2025)
$475.00 USD (Registrations received Friday, July 04, 2025 or later)

USER ATTENDEES MUST OWN/OPERATE A 7HA OR 9HA GAS TURBINE ENGINE TO ATTEND. ENGINE MODEL # IS REQUIRED WITHIN THE REGISTRATION AND WILL BE VERIFIED / VALIDATED BY GE VERNOVA.

User Registration button link below will open on Tuesday, April 8, 2025.

Register Now

ANY REGISTRATIONS RECEIVED FROM NON-USERS WILL BE CANCELLED IMMEDIATELY AND ASSESSED A $25.00 ADMINISTRATIVE FEE.

REGISTRATION MODIFICATIONS: If you need to process a name change or modify the RSVP’s within your registration, please use the link below. You will need the email address in your registration and your confirmation/reference number to access.

User Attendee – Modify Existing Registration

Definition of a User
A person who is employed by a company that owns and/or operates combustion turbine generators. This person cannot, as part of their normal duties, provide services (parts, repairs, consulting) to any company other than the one he/she is employed.

  • Example of a User: A person who works in an office providing technical/operational oversight to the facilities his/her company owns and/or operates.
  • Example of a non-User: A person who works in an office providing technical/operational oversight to facilities that his/her company does not own and/or operate (the exception: if the person’s company has an operation/maintenance agreement in place with a company that owns a combustion turbine generator; then the person is considered a User as long as their department of employment is not involved with the sale of services to the company outside the agreement).

USER ATTENDEES MUST OWN/OPERATE A 7HA OR 9HA GAS TURBINE ENGINE TO ATTEND. ENGINE MODEL # IS REQUIRED WITHIN THE REGISTRATION AND WILL BE VERIFIED/VALIDATED BY GE VERNOVA.

TERMS AND CONDITIONS:

  • Attendee must fit the definition of a User
  • Attendee must own/operate a 7HA or 9HA gas turbine engine to attend. Engine model # is required within the registration and will be verified / validated by GE Vernova.
  • Name changes are allowed if the attendee is from the same company and the initial payment is not modified.
  • Registration to participate at the 2025 HA Users Group Annual Conference constitutes the participant’s full and unconditional agreement to be registered as a User on the PowerUsers.org forum website post conference.

CANCELLATION/REFUND POLICY:

  • Cancellations received by Thursday, July 03, 2025 – Full conference fee refund
  • Cancellations received Friday, July 04, 2025 or later – No refund **

** We do allow name changes in lieu of cancellation. Attendee must be from the same company and no modifications to payments already received.

If you need any assistance regarding the online registration process or cancellation of your conference registration, please contact planning.team@sv-events.net.

PROFESSIONAL DEVELOPMENT HOURS

HA Users Group offers Professional Development Hours certificates.

  • Maximum number of credit hours of professional development hours (PDHs) available to be secured at the conference will be calculated once we have a final agenda.
  • Total number of hours earned will be based on your attendance of the conference presentations and discussion sessions.
  • Once your attendance hours are tallied via our online QR-code-enabled system, a certificate will be emailed to you.
  • These certificates are widely accepted to fulfill your professional requirements for training and licenses.

TERMS AND CONDITIONS:

  • QR code must be scanned during each session when provided on the screen to receive credit for that session.
  • PDHs will not be credited once session has ended, if QR code is not scanned, no exceptions.
  • Please allow two weeks post conference for processing.

CONFERENCE AGENDA

This conference offers certificates for Professional Development Hours (PDH’s) for conference attendees. Please see the PDH Tab for more details.

Printable agenda will be available at a later date

Last Update: 2/02/25

SUNDAY, AUGUST 03, 2025
START END DESCRIPTION
2:00 PM 5:00 PM Registration / Hospitality Desk Open
MONDAY, AUGUST 04, 2025
START END DESCRIPTION
7:00 AM 7:00 PM Registration / Hospitality Desk Open
7:00 AM 8:00 AM Breakfast (Users only)
8:00 AM 8:30 AM Opening Remarks
8:30 AM 9:00 AM User Presentation – Safety Related
9:00 AM 9:45 AM User Presentation
9:45 AM 10:00 AM AM Break
10:00 AM 10:30 AM Approved Vendor Presentation
10:30 AM 11:15 AM User Presentation
11:15 AM 12:00 PM Menti Session
12:00 PM 1:00 PM Lunch (Users only)
1:00 PM 2:15 PM User Experience Panel – HGP, Major, Significant Outage
2:15 PM 3:00 PM User Presentation
3:00 PM 3:15 PM PM Break
3:15 PM 3:45 PM Approved Vendor Presentation
3:45 PM 4:30 PM User Presentation
4:30 PM 5:00 PM Menti Session
5:00 PM 7:00 PM Welcome Reception (Users and Platinum Sponsors only)
TUESDAY, AUGUST 05, 2025
START END DESCRIPTION
7:00 AM 6:30 PM Registration / Hospitality Desk Open
7:00 AM 8:00 AM Breakfast (Users and Gold Sponsors only)
8:00 AM 8:15 AM Opening
8:15 AM 9:00 AM Approved Vendor Presentation
9:00 AM 9:45 AM User Presentation
9:45 AM 10:00 AM AM Break
10:00 AM 10:30 AM Approved Vendor Presentation
10:30 AM 11:15 AM User Presentation
11:15 AM 12:00 PM Menti Session
12:00 PM 1:00 PM Lunch in meal room(Users and Exhibitors only)
12:30 PM 2:00 PM Vendor Fair – Booth open in vendor fair room (Users and Exhibitors only)
2:00 PM 2:45 PM User Presentation
2:45 PM 3:30 PM User Presentation
3:30 PM 3:45 PM PM Break
3:45 PM 4:30 PM User Presentation
4:30 PM 5:00 PM Menti Session
5:00 PM 6:30 PM Vendor Fair Reception w/ open bar (Users and Exhibitors only)
Heavy hors d’oeuvres and open bar
WEDNESDAY, AUGUST 06, 2025
START END DESCRIPTION
7:00 AM 5:00 PM Registration / Hospitality Desk Open
7:00 AM 8:00 AM Breakfast (Users only)
8:00 AM 8:15 AM Welcome Day 3
8:15 AM 9:45 AM User Session
9:45 AM 10:00 AM AM Break
10:00 AM 10:30 AM Approved Vendor Presentation
10:30 AM 12:00 PM User Session
12:00 PM 1:00 PM Lunch (Users only)
1:00 PM 2:45 PM GE Vernova Session (Users and GE Vernova only)
2:45 PM 3:15 PM PM Break
3:15 PM 3:45 PM GE Vernova and User Joint Presentation (Users and GE Vernova only)
3:45 PM 5:00 PM GE Vernova Session (Users and GE Vernova only)
6:00 PM 9:00 PM Off-site event hosted by GE Vernova (Users and GE Vernova only)
THURSDAY, AUGUST 07, 2025
START END DESCRIPTION – GE VERNOVA DAY
7:00 AM 7:00 PM Registration / Hospitality Desk Open
7:00 AM 8:00 AM Breakfast (Users and GE Vernova only)
8:00 AM 9:45 AM GE Session (Users and GE Vernova only)
9:45 AM 10:15 AM AM Break
10:15 AM 10:45 AM GE Vernova and User Joint Presentation (Users and GE Vernova)
10:45 AM 12:00 PM GE Vernova Session (Users and GE Vernova)
12:00 PM 1:00 PM Lunch (Users and GE Vernova only)
1:00 PM 2:45 PM GE Session (Users and GE Vernova only)
2:45 PM 3:15 PM PM Break
3:15 PM 3:45 PM GE Vernova and User Presentation (Users and GE Vernova only)
3:45 PM 4:15 PM GE Vernova Session (Users and GE Vernova only)
4:15 PM 5:00 PM User Session (Users and GE Vernova only)
5:00 PM Conclusion of Conference
FRIDAY, AUGUST 08, 2025
START END DESCRIPTION
8:00 AM 12:00 PM GE Vernova facility tour

CUSTOMER APPRECIATION EVENT

info coming soon…

GE VERNOVA FACILITY TOUR

info coming soon…

CONFERENCE HOTEL

HYATT REGENCY GREENVILLE

220 North Main Street
Greenville, SC 29601
Hotel Phone: +1 (864) 235-1234

Check-In: 4:00 PM
Check-Out: 11:00 AM

Group rate: $182.00/nt. USD + tax

Last day to reserve accommodations at the group rate: Monday, July 14, 2025 (11:59 PM, hotel time) or when group block is full

Reservation Process: Online link will be in your emailed conference registration confirmation / booth registration confirmation, as applicable.

  • This link will have the group rate pre-populated.
  • If you have difficulty confirming your reservation through the link, please email planning.team@sv-events.net. We may need to ask the hotel for additional rooms in the block for specific nights.
  • If the block is full or the hotel is sold out, we will post a note on this page letting everyone know.

Special negotiated concessions for rooms confirmed in the HA group block:

  • Group rate honored 3 days pre/post conference dates, based on availability

See standard hotel and room amenities by visiting https://www.hyatt.com/hyatt-regency/en-US/gsprg-hyatt-regency-greenville.

Internet:

  • Guest rooms: Complimentary wireless internet in guest rooms
  • Public areas: Complimentary Wi-Fi in lobby and public areas
  • Meeting Space: HA Users Group will have dedicated Wi-Fi in meeting space (with normal email usage)

Parking:

The hotel provides covered valet parking only. Valet parking includes in/out privileges at no additional charge.

    • Valet Overnight with in/out privileges: $28.00

City’s Commons Garage, 60 Beattie Place

    • Electric vehicle charging stations; Adjacent to hotel

Liberty Square Garage, 65 Beattie Place

    • Visit GreenvilleSC.gov for parking rates

Please note: If you do not need a rental car during the conference, you may want to consider one of the alternate forms of transportation shown on the Directions/Travel tab.

ATTENTION – HOUSING ALERT SCAM
If you receive a call from anyone stating they are the booking company for the hotel rooms and offer you a discounted room rate, this is a SCAM! They are either asking for payment in full or the first night’s room deposit.
The HA Users Group has a discounted room rate negotiated directly with the hotel by SV Events. We do not use a rooms housing company, booking company, etc. Reservations can be made by using one of the methods noted above.
Please contact planning.team@sv-events.net if you have any questions.

TRAVEL

Airport Code: GSP – Greenville-Spartanburg International Airport

Airport Transportation: This hotel does not provide airport/hotel shuttle service.

Alternate Transportation:

Taxi:

For over 25 years, Eastside Transportation has served the Upstate of South Carolina, Charlotte, Atlanta, Columbia, Asheville, and surrounding areas. Located just one mile from GSP terminal, we offer a range of transportation options, including:

    • Minivan Economy Service
    • Executive Sedans and SUVs
    • Shuttle Bus and Limousine Coach Services

As the Official Ground Transportation provider for Greenville-Spartanburg International Airport, our dedicated team and skilled drivers ensure a seamless travel experience.

Whether for corporate events, church groups, or social gatherings, Eastside Transportation delivers style and comfort with our late-model Lincoln, Cadillac, and Ford transit vehicles.

To schedule your next ride, please visit our website for seamless booking. Experience the reliability and excellence of Eastside Transportation today.

Rideshare Options:

Uber/Lyft: Passengers are welcome to use Uber or Lyft. Travelers must make arrangements for drop off or pick up through the apps or online. Vehicles will pick up passengers from the front curb of the terminal.

Helpful Tips for Ride Apps:

    • Wait to request your ride until after you’ve claimed your luggage at baggage claim or have arrived on Level 5.
    • Please use the designated crosswalks to access Island 5 and be aware of vehicle traffic in the area.
    • Ride app drivers are not allowed to solicit customers and payment is made in the mobile app.
    • Rides may only be requested through the mobile apps.
    • Before you get into a ride app vehicle, make sure the license plate, car make and model, and driver name match what is in the app.
    • Rideshare passengers that require extra assistance can request a pickup at the curbside of Level 5 near doors 504, 506, 510 or 512 (west side) or doors 505, 507, 511 or 513 (east side).

Rental Cars:

These companies provide car rental services at Greenville-Spartanburg International Airport. Please call them for all your car rental needs.

    • Alamo Car Rental
    • Avis Rent-A-Car
    • Budget Rent-A-Car
    • Dollar Car Rental
    • Enterprise Rent-A-Car
    • Hertz Corporation
    • National Car Rental
    • Thrifty Car Rental

 

All GE Vernova representative registrations must be completed using the registration link provided to Mary Mendoza at GE Vernova.

Please contact Mary.Mendoza@GE.com to confirm you are approved to attend and obtain the link to register.

The link to confirm hotel accommodations will be in your emailed registration confirmation.

VENDOR PRESENTATION OPPORTUNITIES

Please keep the abstract to a brief description. You may upload a supporting pdf document within the abstract submittal process if you feel the committee needs to see more detail to make a decision. Note: If you are selected to present, your abstract will be seen in the mobile app during the conference. The abstract will serve as an introduction to the presentation topic, not outline the entire presentation. Vendors should use this opportunity to attract Users to their discussion.

Submit Abstract

IMPORTANT DATES/DEADLINES:

  • 02/05/25: Link opens to submit an abstract
  • 03/28/25: 5:00PM, Eastern – Link to submit abstract closes
  • 04/14/25: 5:00 PM, Eastern – All Vendors who submit an abstract through the online link will be notified as to whether or not their abstracts were chosen.
  • 07/07/25: Final presentations are due for committee review. A Smartsheet link will be emailed to approved presenters to upload presentation(s).

TERMS AND CONDITIONS:

  1. Presentations must be technical in nature – addressing design issues, improving performances, troubleshooting, results from RCA studies, etc. Selling and other related activities are limited to the vendor fair only.
  2. Presentations must focus on currently available technology/processes/systems/components. Presentation attendees shall not be utilized as a makeshift focus group for future product development…that’s for the vendor fair if you choose.
  3. Multiple abstracts may be submitted. While this does not guarantee your company will be chosen to present, it can certainly increase your odds of submitting a hot topic of interest for the upcoming conference.
  4. Abstracts will only be accepted through the attached link on this page.
  5. The steering committee reserve the right to approve or deny any abstract submitted for the annual conference.
  6. Presentation topics may not be changed once chosen by the steering committee. If a topic change is necessary, the steering committee reserves the right to cancel your topic and fill the space with another presentation.
  7. All presenting companies are required to be Vendor Fair exhibitors on Tuesday, August 05, 2025.
  8. Participating Companies are not allowed to schedule meetings or invite Users to functions during conference scheduled events.
  9. Presenters who are not sponsors will have booth registration priority after the sponsors’ early booth registration and prior to the opening of  booth registration for all vendors. See “Vendor Fair” tab for the booth registration schedule.

CANCELLATION POLICY:

VENDOR SPONSORSHIP OPPORTUNITIES

Sponsorship Levels, Fees, and Benefits

Sponsorship opportunities button link below will open at 12:00 PM, Eastern, on Thursday, March 27, 2025.

Purchase Sponsorship

TERMS AND CONDITIONS:

  • Upload logos in JPG/PNG and EPS formats to the form link in your sponsorship confirmation email by Friday, April 4, 2025.
  • Sponsorship payments must be paid in full by Friday, April 11, 2025.
  • Sponsors must be exhibitors at the vendor fair on Tuesday, August 05, 2025.
  • Sponsors will have booth registration prioritySee “Vendor Fair” tab for booth registration schedule.

CANCELLATION POLICY:

  • Sponsorships are non-refundable.

VENDOR FAIR

Tuesday, August 05, 2025 (35 booths)
5:30 PM – 8:00 PM

VENDOR FAIR FLOOR PLAN:

Interactive Floor Plan

This is an interactive floor plan. You can click on the booths to see who is registered in each booth. You cannot register for a booth from this link. Please go further down this page for the booth registration schedule and link to purchase.

BOOTH SIZES AND FEES:

10′W x 8D′ = $1,650.00

  • Booth fee includes two booth representatives
  • Additional booth representatives @ $211.00 each
  • Maximum of six representatives allowed in booth
  • Exhibit in one booth only

ALL BOOTH SPACES WILL INCLUDE:

  • Carpeted booth space *
  • Pipe and drape booth space – black drape, 8′ high in back and 3′ high on sides
  • One 6′ x 30″ table **, white drape and black skirt
  • Two chairs
  • One waste basket
  • One sign

* The Ballroom is carpeted. If you want additional carpet, you can order through the exhibitor kit.
** If you require a different size table please see the exhibitor kit. You will need to order your preferred table a la carte at an additional cost.

VENDOR BOOTH REGISTRATION:

  • Early Registration Dates (Sponsors and Approved Presenters only):
    SV Events will email a link at 11:30 AM, Eastern each day as noted below. Registrations need to be completed by 5:30 PM, Eastern. If you do not register by that time, we will select a booth for you so we can get the site ready for the next level of early registrations.
    • Tuesday, April 15, 2025 – Platinum Sponsors
    • Wednesday, April 16, 2025 – Gold Sponsors
    • Thursday, April 17, 2025 – Silver Plus and Silver Sponsors
    • Friday, April 18, 2025 – Bronze Sponsors
    • Monday, April 21, 2025 – Presenters who are not sponsors
    • Open Booth Registration: Wednesday, 4/23/25 – Button link below will open at 12:00 PM, Eastern

Purchase a Booth

IMPORTANT: Cancellations for double booking booths will be charged a $75.00 administrative fee.

INVOICE / RECEIPT:

  • Your emailed confirmation has a button link to open and print your invoice/receipt.

MODIFY EXISTING VENDOR REGISTRATION / ADD BOOTH REPS:

  • If you have confirmed a booth and need to make changes to your registration and/or add booth reps, use the link below.
  • You will need the email address and reference number from your emailed booth confirmation.
  • If it is not in your inbox, check your junk, spam or other folders. Those are usually the culprits.

Modify Vendor Registration / Add Booth Reps

EXHIBITOR SET-UP/TEAR-DOWN SCHEDULE:

Tuesday, August 05, 2025
8:00 AM – 12:00 PM     Malone Convention Decorating, LLC will move in
All materials with MCD labels that are paid for in full will be placed in applicable booths (no exhibitor access – doors will be locked)
12:00 PM – 5:00 PM     Vendors set-up exhibit materials
5:30 PM – 8:00 PM       Vendor fair
8:00 PM – 10:30 PM   Vendor tear-down and ship out exhibit materials – (Exhibit materials must be cleared from the Ballroom by 10:30 PM.)

Exhibitor Kit

Notes:

  • If you require a different size table please see the exhibitor kit. You will need to order your preferred table a la carte at an additional cost.
  • The ballroom is carpeted. You do not need to order carpet unless you want the additional carpet.

Show Decorator:
James Malone, Owner
Malone Convention Decorating
Email: James.Malone@maloneconventiondecorating.com
Phone: 972-317-3835

EXHIBITOR POWER / TECHNOLOGY ORDERS:

Encore no longer uses forms. The button below will take you to the online order process.

Link coming soon…

Encore – Power and Technology Orders

  • Click on the button to the right to “Order Exhibit Equipment”
  • Enter “HA” in the search
  • Click the appropriate “Shop for Event” button to order your power/technology.

Important Note: You do not need to order Wi-Fi access. The group will have dedicated wi-fi in all meeting space, including the vendor fair.

LEAD RETRIEVAL:

  • All badges will have QR Codes.
  • We do not have lead retrieval devices. You can download any QR code scanner app to your smart device.
  • When a badge is scanned, the following information will be obtained: name, company, work phone number, and email address.

ATTENDEE LIST:

  • Monday, July 28, 2025: One week prior to the conference – the user attendee list with contact information they are willing to share will be emailed to all confirmed exhibitors.
  • Friday, August 15, 2025: One week after the conference, after reconciling attendees, no-shows, and cancellations – the final user attendee list with contact information they are willing to share will be emailed to all confirmed exhibitors.

Scam Alert: Please be aware that emails go out every year from unknown parties trying to sell the attendee lists to Vendors. Power Users does not sell the attendee list.

TERMS & CONDITIONS:

  1. Exhibiting Companies may not share a booth with another company or invite a representative from another company without written approval from the Steering Committee. Booth sharing may be allowed if and only if:
    • Exhibiting Companies are owned by the same parent company, or
    • One of the companies in the booth space sells directly to the other company in lieu of sales to a User, such as a Distributor or Representative.
  2. Booth assignments are provided on a first-come first-serve basis upon registration. Higher tier sponsorships receive higher priority.
  3. If all booth space is sold out, you can register yourself for the waitlist. If we have any booth cancellations, companies on the waitlist will be offered booth space. Payment in full must be received within 2 business days of accepting the available booth.
  4. Each 10’W x 8’D booth space is allowed a maximum of (6) six exhibiting company representatives.
  5. Each 20’W x 8’D booth is allowed a maximum of (10) ten exhibiting company representatives.
  6. Presenter(s) from an exhibiting company must be registered as an additional booth rep. if planning to attend the vendor fair.
  7. Each exhibiting representative is expected to wear his/her own badge.
  8. Exhibiting Companies are not allowed to schedule meetings or invite Users to functions during conference scheduled events.
  9. The Steering Committee reserves the right to make changes to booth assignments when required in its best judgment.
  10. Exhibiting Companies who do not follow these Terms and Conditions will not be invited to attend any portion of the following year’s annual conference.
  11. Payment for booth space must be received no later than 5:00pm Eastern on May 21, 2025.
  12. Booth spaces in which full payment has not been received by 5:00pm Eastern on May 21, 2025 will be cancelled and offered to the next company on the waitlist.

CANCELLATION/REFUND POLICY:

Booth Cancellations:

  • Confirmation – May 21, 2025: Refundable with a $75.00 cancellation fee
  • May 22, 2025 or later: Non-refundable

Additional Booth Representative Cancellations:

  • Confirmation – July 25, 2025: Refundable
  • July 26, 2025 or later: Non-refundable (Name changes are allowed if the attendee is from the same company and the initial payment is not modified.)

ADVERTISING IN CONFERENCE PROGRAM

Vendors will have an opportunity to purchase ad space in the Users’ conference program at the time of purchasing a booth space. Sponsors will have an opportunity to upgrade ad space included in sponsorships.

Ad Sizes
SIZE PRICE DESCRIPTION
2-page spread $2,000.00 one 16.5″W x 10.5″H ad
or two full page ads facing each other, no bleeds
Full page $1,000.00 8″W x 10.5″H
1/2 page horizontal $ 500.00 8″W x 5.125″H
1/2 page vertical $ 500.00 3.875″W x 10.5″H
1/4 page $ 250.00 3.875″W x 5.125″H

Complimentary ads included in sponsorships:

  • Diamond Sponsor – Back cover of conference program
  • Platinum Sponsors – 2-page spread
  • Gold Sponsors – full page
  • Silver Plus and Silver Sponsors – half page
  • Bronze Sponsors – quarter page

Mechanical Specifications:

  1. All fonts must be embedded or converted to outlines.
  2. All layers must be flattened before submitting.
  3. Resolution must be 300 dpi or higher.
  4. Only the outside cover ad has the option of bleeds. Ads placed in the inside pages will not bleed.
  5. When using InDesign, export PDF at Press Quality…
    • NO compression
    • NO image downsampling
    • NO color conversion
    • Check the box “All spots to process” in the Ink Manager
  6. Color mode must be set as CMYK.
  7. When choosing colors, please consider the CMYK color mode. Certain colors are not reproducible using CMYK. If the color you’ve selected is not, it is indicated by an exclamation in the Color Picker window. Clicking on hte exclamation point will automatically select the closest CMYK-friendly neighbor.
  8. For solid black areas use these values:
    C: 60%, M: 40%, Y: 40%, K: 100%

Upload: Please use the SmartSheet Form button link below to upload your ad for the conference program by Thursday, June 05, 2025.

Upload your Ad

TERMS AND CONDITIONS:

  • Ads containing inappropriate language and/or images will be removed from the program. No refund will be issued.
  • The Steering Committees reserve the right to refuse any ad they deem inappropriate.
  • Ads due Thursday, June 05, 2025.
  • Failure to submit ads by the deadline could result in your ad not being included in the program. Refunds will not be issued.

CANCELLATION/REFUND POLICY:

  • Confirmation – June 05, 2025: Refundable
  • June 06, 2025 or later: Non-refundable

Please contact planning.team@sv-events.net with questions regarding conference program advertising.

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