Cancellation Policy

User Registration Cancellation / Refund Policy:
The User Conference Fee is fully refundable if cancelled at least 30 days prior to the conference start date. Cancellations within 30 days of the event will be non-refundable.

User conference fees are transferrable for attendees within the same company as long as the form of payment does not change. A name change and new contact information will be modified in the existing registration.

Vendor Registration Cancellation / Refund Policy:
Please visit the Vendor Fair Exhibitor tab for the applicable user group conference for specific cancellation/refund policy.

Vendor name changes for company representatives attending the Vendor Fair may be made at any time as long as the payment information remains the same. Changes may be made by re-accessing and modifying the existing vendor registration.

Golf Tournament Cancellation / Refund Policy:
Please visit the Golf Tournament tab for the applicable user group conference for specific cancellation/refund policy.

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