- All User Groups will have their own agendas
- All agendas will line up to have breaks and meals at the same time
- All groups will share the vendor fair on Monday evening as well as a Wednesday evening off-site event.
- Registration for one User Group Conference allows User access to participate in any User Group session throughout the conference.
- 2023 Sponsors
- Important Dates
- User Attendee Registration
- Conference Agenda/Key Topics
- Optional Events
- Wednesday Evening w/GE
- Hotel
- Directions / Travel
- Vendor Presentation Opportunities
- Vendor Sponsorship Opportunities
- Vendor Fair Exhibitors
- Vendor Advertising - Conference Program
A SPECIAL THANK YOU TO OUR 2023 CONFERENCE SPONSORS
Diamond
Platinum Plus
Platinum
Gold
Silver Plus
Silver

Bronze
IMPORTANT DATES
Updated: 4/04/23
IMPORTANT DATES FOR USERS
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4/04/2023 | User registration – Conference registration opens |
6/16/2023 | User registration – Last day for User conference fee @ $425.00; Cancellations by this date will receive a full refund |
6/17/2023 | User registration – User conference fee increases to $475.00; No refunds for cancellations on June 17 or later * |
6/23/2023 | 5:00 PM Hotel local time – This is the last day to reserve hotel room at the group rate of $179/night at the Sheraton Grand at Wild Horse Pass |
IMPORTANT DATES FOR VENDORS
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1/31/2023
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Presentation opportunities – Link opens to submit abstracts for consideration to present at the conference. Must submit through online site to be considered. |
2/08/2023
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Sponsorship opportunities – Link will open @ 12:00 PM, Eastern |
2/17/2023
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Sponsors – company logo in .jpg and .eps formats are due. |
2/28/2023
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Presentation opportunities – Last day to submit abstracts for consideration to present at the conference. |
3/25/2023
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Sponsors – Full payment for sponsorships are due. |
4/04/2023
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Early Booth Registration – Link will be emailed to Diamond Sponsors at 11:30 AM, Eastern |
4/05/2023
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Early Booth Registration – Link will be emailed to Platinum Sponsors at 11:30 AM, Eastern |
4/06/2023
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Early Booth Registration – Link will be emailed to Gold Sponsors at 11:30 AM, Eastern |
4/07/2023
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Presentation opportunities – All vendors who submitted abstracts through the link will be notified as to whether or not their abstracts were chosen. |
4/11/2023
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Early Booth Registration – Link will be emailed to Silver Plus and Silver Sponsors at 11:30 AM, Eastern |
4/12/2023
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Early Booth Registration – Link will be emailed to Bronze Sponsors at 11:30 AM, Eastern |
4/13/2023
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Early Booth Registration – Link will be emailed to approved Presenters at 11:30 AM, Eastern |
4/19/2023
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Vendor Booth Registration goes live at 12:00 PM, Eastern. The link will be on the Vendor Fair Exhibitors tab. |
5/16/2023
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Vendor booth must be paid in full; Last day to cancel a vendor booth with a $75.00 fee |
5/16/2023
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Vendor ads due for printed program; Last day to cancel ad space for full refund |
6/16/2023
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All vendor presentations should have been received for steering committee review. A Dropbox link will be sent to all presenters to upload presentations. |
USER ATTENDEE CONFERENCE REGISTRATION
User Attendee Conference Fee
$425.00 USD (Registrations received by June 16, 2023)
$475.00 USD (Registrations received June 17, 2023 or later)
THIS REGISTRATION LINK IS FOR USERS ONLY. ANY REGISTRATIONS RECEIVED FROM NON-USERS WILL BE CANCELLED IMMEDIATELY AND ASSESSED A $25.00 ADMINISTRATIVE FEE.
Definition of a User
A person who is employed by a company that owns and/or operates combustion turbine generators. This person cannot, as part of their normal duties, provide services (parts, repairs, consulting) to any company other than the one he/she is employed.
- Example of a User: A person who works in an office providing technical/operational oversight to the facilities his/her company owns and/or operates.
- Example of a non-User: A person who works in an office providing technical/operational oversight to facilities that his/her company does not own and/or operate (the exception: if the person’s company has an operation/maintenance agreement in place with a company that owns a combustion turbine generator; then the person is considered a User as long as their department of employment is not involved with the sale of services to the company outside the agreement).
REGISTRATION MODIFICATIONS:
- If you need to process a name change or modify the RSVP’s within your registration, please use link below.
- You will need the email address and reference number from your confirmation email.
- If the confirmation is not in your inbox, check your junk, spam or other folders. Those are usually the culprits.
If you need any assistance regarding the online registration process or cancellation of your conference registration, please contact Sheila Vashi at 678-357-9423, ext. 101 or Sheila.Vashi@SV-Events.net.
TERMS AND CONDITIONS:
- Attendee must fit the definition of a User.
- Name changes are allowed if the attendee is from the same company and the initial payment is not modified.
- Registration to participate at any of the User Group conferences under the Power Users umbrella constitutes the participant’s full and unconditional agreement to be registered as a User on the PowerUsers.org forum website post conference.
CANCELLATION/REFUND POLICY:
- Cancellations received by June 16, 2023 – Full conference fee refund
- Cancellations received June 17, 2023 or later – No refund
CONFERENCE AGENDA
All sessions are “User Only” sessions unless noted otherwise on the agendas. Presenting vendors are allowed in the room when it is their time to present.
Last update: 6/22/23
AGENDA
SIDE-BY-SIDE PRINTABLE PDF AGENDA
Please note: If you receive a “forbidden” message when trying to open the document, try using a different browser. It has been hit or miss with those using Chrome.
Some of your top conference sponsors are planning to host events during times when there are no LTUG scheduled conference sessions/events. We are asking for RSVP’s to assist them in planning for food and beverage. Details will be added as we receive them.
Please note: You may also receive invitations out from other vendors while at the conference. You can return to your conference registration at any time to modify your rsvps.
__________
Sunday, July 16, 2023
You are cordially invited to attend MD&A’s Premiere Welcome Reception on July 16th, 2023, from 5:30-9:00pm at the Sheraton Grand at Wild Horse Pass Hotel’s “Hanyo at the River”. This space has been privately reserved for LTUG users and MD&A.
Important Note: Space is limited to 75 total users. RSVP within the User Attendee conference registration.
Enjoy amazing views while sipping on delicious cocktails, nibbling on hors d’oeuvres, and mingling with industry professionals.
__________
Tuesday, July 18, 2023
Baker Hughes invites you to Rustler’s Rooste, Arizona’s Legendary Cowboy Steakhouse for a unique Arizona cowboy experience with dinner on Tuesday, July 18, 2023 from 6.30 pm onwards. The legend goes that the original site, atop a butte in the foothills of South Mountain, was a hideout for cattle rustlers.
Join us in the Branding Iron Room, with access to the beautiful views off the East Vista Patio.
Rustler’s Rooste is located at 8383 South 48th St, Phoenix Arizona 85044, on the edge of the South Mountain Park and Preserve.
- Complimentary transportation will be provided, more details to come.
- RSVP within the User Attendee conference registration– space is limited.
- Spouses/guests are invited.
We look forward to hosting you there!
__________
Tuesday, July 18, 2023
EthosEnergy cordially invites you to the Gila River Casino’s TopGolf Swing Suite on July 18, 2023 from 6 pm to 10 pm.
- The space has been privately reserved for LTUG users to eat, drink, and hang out – whether you are an aspiring golf pro or swinging a club for the first time.
- The suite features a lounge where food and cocktails will be provided as well as two virtual Swing Suites where you can compete with your industry colleagues.
- Gifts and prizes will be included!
- Complimentary transportation will be provided, more details to come.
CONFERENCE HOTEL – SHERATON GRAND AT WILD HORSE PASS



SHERATON GRAND AT WILD HORSE PASS
Sheraton Grand at Wild Horse Pass
5594 W Wild Horse Pass Blvd
Phoenix, AZ 85226
Hotel Phone: +1 (602) 225-0100
Group Rate: $179.00 + tax (single/double occupancy)
- Reservations can only made by using the special group link located in your confirmation email once you register for the conference.
- Resort fee (normally $29.00/nt.) is waived for everyone with reservations in the group block
- The last day to reserve rooms at group rate: 5:00 PM hotel local time, Friday, June 23, 2023 or when group block is filled.
- Hotel will honor group rate 3 days prior and 3 days following the conference dates based on hotel availability.
See standard hotel and room amenities by visiting https://www.marriott.com/en-us/hotels/phxwp-sheraton-grand-at-wild-horse-pass/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b
Check-In: 4:00 PM
Check-Out: 11:00 AM
Internet:
- Guest rooms: Standard Wi-Fi – complimentary for everyone in group block
- Public areas: Complimentary Wi-Fi in public areas
- Meeting Space: Complimentary Wi-Fi in meeting space (with normal email usage)
Parking:
- Self Parking: Complimentary
- Valet Parking: $22.00 Daily
TRAVEL
Airport Code: PHX – Phoenix Sky Harbor International Airport
17 miles – approx. 25 minutes from hotel
Directions from Phoenix Sky Harbor International Airport:
• Head west on E Sky Harbor Blvd. Go for 0.1 mi.
• Then 0.11 miles
• Keep left onto E Sky Harbor Blvd toward Terminal/West Economy Parking/Cell Phone Lot/West To 24th St/Downtown Phoenix/Rental Car Center/I-10/I-17/AZ-51. Go for 0.5 mi.
• Then 0.49 miles
• Keep middle onto E Sky Harbor Blvd toward West To 24th St/Downtown Phoenix/Rental Car Center/I-10/I-17/AZ-51. Go for 0.2 mi.
• Then 0.25 miles
• Keep left onto E Sky Harbor Blvd toward 24th St/Rental Car Center/I-10 E/I-17. Go for 0.1 mi.
• Then 0.10 miles
• Turn right onto E Buckeye Rd. Go for 0.5 mi.
• Then 0.46 miles
• Continue on E Buckeye Rd toward I-17 N/I-10 E. Go for 0.3 mi.
• Then 0.25 miles
• Continue on E Buckeye Rd toward I-17/I-10. Go for 0.2 mi.
• Then 0.22 miles
• Turn left and take ramp onto I-10 E (Papago Fwy) toward I-17. Go for 13.6 mi.
• Then 13.62 miles
• Take exit 162 toward Wild Horse Pass Blvd onto W Wild Horse Pass Blvd. Go for 2.7 mi.
• Then 2.75 miles
• Turn right onto W Wild Horse Pass Blvd. Go for 0.2 mi.
• Then 0.19 miles
Airport/Hotel Transportation:
This hotel does not provide airport shuttle service.
Ride Share Services:
Ride share services are available 24 hours a day, seven days a week.
Terminal pick-up locations for ride share service providers are as follows:
- Terminal 3: South outer curb, west end between doors #2 and #4
- Terminal 4: Level 1, north outer curb, far west end outside door #1
- Terminal 4: Level 1, south outer curb east end outside door #6 or door #8
Travel Tip: Customers should arrange their ride once they have all of their bags and are ready to exit the terminal.
Taxis:
Taxi terminal access is as follows:
- Terminal 3: North curb, outside door # 7
Terminal 4: Level 1, North curb, outside door # 7 and south curb, outside door #6
Any taxi company can drop off at the airport. Three taxi companies are under contract to pick up passengers at airport curbs, and their prices are regulated and set by City code. These companies include AAA/Yellow Cab, Mayflower Cab and VIP Taxi.
Rates remain the same regardless of company, number of passengers and number of bags. The first mile is $5. Each additional mile is $2.30. Each hour of a traffic delay is $23. The minimum fare is $15.
VENDOR PRESENTATION OPPORTUNITIES
The link to submit abstracts is now closed.
IMPORTANT DEADLINES:
- 01/31/23: Link opens to submit an abstract
- 02/28/23: 5:00PM, EST – Link to submit abstract closes
- 04/07/23: 5:00 PM, EST – All Vendors who submit an abstract through the online link will be notified as to whether or not their abstracts were chosen.
- 06/16/23: Final presentations are due for committee review. A Dropbox link will be emailed to approved presenters to upload presentation.
TERMS AND CONDITIONS:
- Presentations must be technical in nature – addressing design issues, improving performances, troubleshooting, results from RCA studies, etc. Selling and other related activities are limited to the vendor fair only.
- Presentations must focus on currently available technology/processes/systems/components. Presentation attendees shall not be utilized as a makeshift focus group for future product development…that’s for the vendor fair if you choose.
- Multiple abstracts may be submitted. While this does not guarantee your company will be chosen to present, it can certainly increase your odds of submitting a hot topic of interest for the upcoming conference. All abstracts will be reviewed by all steering committees and could be chosen by any of them.
- Abstracts will only be accepted through the attached link on this page.
- The steering committees reserve the right to approve or deny any abstract submitted for the annual conferences.
- Presentation topics may not be changed once chosen by the steering committee. If a topic change is necessary, the steering committee reserves the right to cancel your topic and fill the space with another presentation.
- All presenting companies are required to be Vendor Fair exhibitors on Monday, July 17, 2023.
- Participating Companies are not allowed to schedule meetings or invite Users to functions during conference scheduled events.
- Presenters who are not sponsors will have booth registration priority after the sponsors’ early booth registration and prior to the opening of booth registration for all vendors. See “Vendor Fair Exhibitors” tab for the booth registration schedule.
CANCELLATION POLICY:
- If you are chosen to present and need to cancel, please contact Sheila Vashi at 678-357-9423, ext 101 or Sheila.Vashi@SV-Events.net.
VENDOR SPONSORSHIP OPPORTUNITIES
All sponsorship spaces are filled for 2023.
Sponsorship Levels, Fees, and Benefits
Please note: If you receive a “forbidden” message when trying to open the document, try using a different browser. It has been hit or miss with those using Chrome.
TERMS AND CONDITIONS:
- Sponsorship payments must be paid in full by Friday, March 17, 2023.
- Sponsors must be exhibitors at the vendor fair on Monday, July 17, 2023.
- Sponsors will have booth registration priority. See “Vendor Fair Exhibitors” tab for booth registration schedule.
CANCELLATION POLICY:
- Sponsorships are non-refundable.
VENDOR FAIR
Monday, July 17, 2023 (76 booths)
5:00 PM – 8:00 PM
Please note: If you receive a “forbidden” message when trying to open the document, try using a different browser. It has been hit or miss with those using Chrome.
LEAD RETRIEVAL:
- All badges will have QR Codes.
- We do not have lead retrieval devices. You can download any QR code scanner app to your smart device.
- When a badge is scanned, the following information will be obtained: name, company, work phone number, and email address.
ATTENDEE LIST:
- The attendee list will be shared with all exhibiting companies one week prior to the conference (Monday, July 10, 2023).
- An updated list will be shared with all exhibiting companies one week after the conference ends (Friday, July 28, 2023), after we have reconciled cancellations and no-shows.
Scam Alert: Please be aware that emails go out every year from unknown parties trying to sell the attendee lists to Vendors. Power Users does not sell the attendee list. The attendee list is shared with all exhibiting companies as noted above.
VENDOR FAIR FLOOR PLAN:
Interactive floor plan shows vendors confirmed to booths. You cannot purchase a booth from this link. Button to purchase a booth is further down this page.
2023 INTERACTIVE VENDOR FAIR FLOOR PLAN
VENDOR BOOTH REGISTRATION:
- Early Registration Dates (Sponsors and Approved Presenters only):
SV Events will email a link at 11:30 AM, Eastern each day as noted below. Registrations need to be completed by 5:30 PM, Eastern. If you do not register by that time, we will select a booth for you so we can get the site ready for the next level of early registrations.
-
- Tuesday, April 4, 2023 – Diamond Sponsors
- Wednesday, April 5, 2023 – Platinum Plus and Platinum Sponsors
- Thursday, April 6, 2023 – Gold Sponsors
- Tuesday, April 11, 2023 – Silver Plus and Silver Sponsors
- Wednesday, April 12, 2023 – Bronze Sponsors
- Thursday, April 13, 2023 – Presenters who are not sponsors
- Open Booth Registration:
All booths are sold for the 2023 LTUG Vendor Fair. If you would like to be on the waitlist, should any booths come available, please use the link below to register for the waitlist.
INVOICE / RECEIPT:
- Your emailed confirmation has a button link to open and print your invoice/receipt.
MODIFY EXISTING VENDOR REGISTRATION / ADD BOOTH REPS:
- If you have confirmed a booth and need to make changes to your registration and/or add booth reps, use the link below.
- You will need the email address and reference number from your emailed booth confirmation.
- If it is not in your inbox, check your junk, spam or other folders. Those are usually the culprits.
MODIFY REGISTRATION/ADD BOOTH REPS
BOOTH PRICES
10′W x 8′D = $1,625.00
Booth fee includes two booth representatives; Additional booth representatives @ $211.00 each…maximum of six representatives allowed in booth.
ALL BOOTH SPACES WILL INCLUDE:
- Pipe and drape booth space – black drape, 6′ high in back and 3′ high on sides
- One 6′ x 30″ table, white drape and black skirt
- Two chairs
- One waste basket
- One sign
Revised – 7/10/23 – Vendor Fair is 5:00 PM – 8:00 PM
Exhibitor Kit
Please note: If you receive a “forbidden” message when trying to open the document, try using a different browser. It has been hit or miss with those using Chrome.
Notes:
- If you require a different size table please see the exhibitor kit. You will need to order your preferred table a la carte at an additional cost.
- The ballroom is carpeted. You do not need to order carpet unless you want the additional carpet.
- The booths do not include power. See Electrical/AV order form below.
POWER AND TECHNOLOGY:
Power is not included in the booth price. If you need power or any type of technology in your booth, please use the link below to order directly with Encore.
Encore Electrical/AV Order Form
Please note: If you receive a “forbidden” message when trying to open the document, try using a different browser. It has been hit or miss with those using Chrome.
EXHIBITOR SET-UP / TEAR-DOWN SCHEDULE:
Monday, July 17, 2023
- 8:00am – 1:00pm Malone Convention Decorating, LLC will move in – All materials with MCD labels that are paid for in full will be placed in applicable booths (no exhibitor access – doors will be locked)
- 1:00pm – 4:45pm Vendors set-up exhibit materials
- 5:00pm – 8:00pm Vendor fair – Akimel Ballroom
- 8:00pm – 10:00pm Vendor tear-down and ship out exhibit materials – (Exhibit materials must be cleared from the Akimel Ballroom by 10:00 PM.)
TERMS & CONDITIONS:
- Exhibiting Companies may not share a booth with another company or invite a representative from another company without written approval from the Steering Committee. Booth sharing may be allowed if and only if:
- Exhibiting Companies are owned by the same parent company, or
- One of the companies in the booth space sells directly to the other company in lieu of sales to a User, such as a Distributor or Representative.
- Booth assignments are provided on a first-come first-serve basis upon registration. Higher tier sponsorships receive higher priority.
- If all booth space is sold out, you can register yourself for the waitlist. If we have any booth cancellations, companies on the waitlist will be offered booth space. Payment in full must be received within 2 business days of accepting the available booth.
- Each 10’W x 8’D booth space is allowed a maximum of (6) six exhibiting company representatives.
- Each 20’W x 8’D booth is allowed a maximum of (10) ten exhibiting company representatives.
- Presenter(s) from an exhibiting company must be registered as an additional booth rep. if planning to attend the vendor fair.
- Each exhibiting representative is expected to wear his/her own badge.
- Exhibiting Companies are not allowed to schedule meetings or invite Users to functions during conference scheduled events.
- The Steering Committees reserve the right to make changes to booth assignments when required in its best judgment.
- Exhibiting Companies who do not follow these Terms and Conditions will not be invited to attend any portion of the following year’s annual conference.
- Payment for booth space must be received no later than 5:00pm Eastern on May 16, 2023.
- Booth spaces in which full payment has not been received by 5:00pm Eastern on May 16, 2023 will be cancelled and offered to the next company on the waitlist.
CANCELLATION/REFUND POLICY:
Booth Cancellations:
- Confirmation – May 16, 2023: Refundable with a $75.00 cancellation fee
- May 17, 2023 or later: Non-refundable
Additional Booth Representative Cancellations:
- Confirmation – July 7, 2023: Refundable
- July 8, 2023 or later: Non-refundable (Name changes are allowed if the attendee is from the same company and the initial payment is not modified.)
ADVERTISING IN USERS’ PRINTED CONFERENCE PROGRAM
Vendors will have an opportunity to purchase ad space in the Users’ conference program at the time of purchasing a booth space. Sponsors will have an opportunity to upgrade ad space included in sponsorships.
Complimentary ads included in sponsorships:
- Diamond Sponsor – 2-page spread
- Platinum Sponsors – 2-page spread
- Gold Sponsors – full page
- Silver Plus and Silver Sponsors – half page
- Bronze Sponsors – quarter page
Please note: If you receive a “forbidden” message when trying to open the document, try using a different browser. It has been hit or miss with those using Chrome.
TERMS AND CONDITIONS:
- Ads containing inappropriate language and/or images will be removed from the program. No refund will be issued.
- The Steering Committees reserve the right to refuse any ad they deem inappropriate.
- Ads due Thursday, May 18, 2023.
- Please upload your ad to this Dropbox link… https://www.dropbox.com/request/tmre1e3ZAdnJtOpZa7oW
- Failure to submit ads by the deadline could result in your ad not being included in the program. Refunds will not be issued.
CANCELLATION/REFUND POLICY:
- Confirmation – May 18, 2023: Refundable
- May 19, 2023 or later: Non-refundable
Please contact sheila.vashi@sv-events.net with questions regarding conference program advertising.
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